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The Lucy Rose Clinic The Lucy Rose Clinic
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Frequently Asked Questions

Here are a few of our most commonly asked questions

Do you test blood or urine?

Functional testing is our specialty. This form of testing can detect sub-optimal conditions BEFORE they develop into chronic diseases. We use a combination of blood, urine, and saliva to determine the drivers of your symptoms. Hormonal imbalances are best detected by analysing saliva, such as adrenal and sex hormones, whilst urine load testing is how we assess iodine status.

How long does the consultation take?

We ask our patients to allow 45 minutes for the initial consultation. Prior to this, patients have already completed a thorough symptom assessment survey and pre-appointment forms outlining their medical history. The initial consultation consists of a deep dive into presenting symptoms, any previous pathology, family history, and assessment of diet and lifestyle factors. Follow-up appointments can vary in length dependent on the focus of the appointment.

How long does the treatment take? Do I need to come back for follow ups or extra Appointments?

It is highly probable you will need follow-up appointments. Typically, our treatment lasts for 16 weeks. At the end of this time, most patients will still check in with us once or twice a year and order their regular prescription supplements in the interim.

During the 16 weeks, most patients will have a follow-up appointment approximately every 4 weeks. This will depend on how well you respond to treatment and how closely you are able to follow your practitioner’s advice. It is essential that we monitor your progress to ensure that you achieve your health goals and adjust your prescriptions if necessary. Support and accountability are paramount to patient success.

How much does ONGOING treatment cost:

Every patient’s treatment journey is different as no two patients are alike. It will also depend on how long you have been experiencing symptoms and whether or not an auto-immune condition is involved which adds another layer to the treatment process. The sooner we intervene and address sub-optimal functioning, the greater the likelihood that ongoing treatment will be simpler. Regardless, we always work with our patients to determine their needs and tailor a treatment plan to suit their budget.

Are all your practitioners qualified?

All of our practitioners are qualified and are very accomplished naturopaths. Our team has a combined experience of over 120 years! They have been extensively trained in thyroid assessment and integrative treatment based on The Lucy Rose protocols and are regularly mentored by some of the most revered thyroid experts worldwide such as Dr. David Brownstein.

How does tele-health work? What if I prefer a face to face consultation?

We have been using telehealth with our remote and regional patients for a few years now. Our clinic design is well equipped for telehealth as all testing can be done locally or at home and patients are mailed testing kits and supplements. Our patients find this convenient and appreciate not having to travel and take time off work for their appointments. We offer Zoom consultations for patients who prefer a more face-to-face approach, so all needs are accommodated.

Why should I come to the Lucy Rose Clinic?

We are the thyroid and hormone experts. We have helped over 20,000 Australians successfully treat their thyroid and hormonal conditions and most importantly improve their quality of life.

We fast-track your success with our unique integrative approach of testing not guessing. We test extensively, so nothing is missed. We are highly skilled at the interpretation of functional pathology and putting the individual’s health puzzle together.

We then treat the cause using evidence-based and personalised treatments. You will receive personally blended herbal formula and compounded, personalised nutritional supplementation for ease and efficacy. You will receive a documented treatment plan with dietary and lifestyle advice every time you see us because education and empowerment are at the core of our values.

Not only do you have a team of 25 practitioners behind you, due to our collaborative approach, but we also have the world’s best thyroid experts to consult and mentor with. This means our treatment methods will always be at the forefront of the latest international research. The only barrier to your success is you and how committed you are to following our advice and your treatment regime and so, are here to coach and support you every step of the way.

Diagnostics

What can you treat?

Can you help me if I have had a partial thyroidectomy or full thyroidectomy? (Removal of the thyroid)

Yes, we can. Every person needs thyroid hormones to feel well, and if you have had your thyroid removed, your hormone levels will of course be less than they should be. The thyroid screen works in the same way for people without /with a partial thyroid, whether you are medicated or not as we are checking to see how the thyroid hormones you do have are working in your body.

Do you treat MALE patients? If so how?

Yes, absolutely. More women than men have thyroid issues, 7:1, but men do suffer from thyroid problems as well. Male patients show very similar signs and symptoms as female patients so are treated very similarly. It’s still treated on a case by case basis, and our practitioners are very experienced in dealing with both Male and Female patients.”

How much does it cost?

You can book in for a Free complimentary thyroid phone consultation with one of our fully qualified and experienced thyroid experts to see if we are a good fit for you.

If you have already decided we can help you, our initial consultation is $167. Depending on the results of the consultation, your practitioner can discuss further testing or treatment options with you. As everyone is individual, ongoing costs vary from person to person depending on each case and the severity of symptoms, and what you need.

Where are you located

We offer phone and video conference consultations for ease and convenience.

What treatments do you use?

We personalise your treatment using compounding. We can arrange for you to have your nutrient formulas with specific doses and forms, prescribed by your practitioner, made up by a compounding pharmacy for you. We also use practitioner-only quality tableted herbs and nutrients and specifically blended liquid herbal preparations for you. Diet, lifestyle, and support are also important!

Are the practitioner’s doctors?

No, they are naturopaths, nutritionists, and medical herbalists.

We do work with a panel of integrative doctors, where we can offer a referral to them for you as they can assist with your medications.

What rebates are available?

Naturopathy is not covered by rebates.

What should I expect on my first call ?

At The Lucy Rose Clinic we want to get a better understanding of your symptoms. Our Support Team will ask you a few questions to help better understand what has been happening for you and see if we are good fit for you. We can also answer any questions you may have in relation to your health.

Why do you have so many tests?

At The Lucy Rose Clinic we like to ensure that we are not playing the guessing game. Not all patients are the same and finding the best solution for you and being able to personalise your treatment, requires a thorough exploration of your biochecmistry.

What is your success rate?

70% of our patients will experience 80-100% improvement in symptoms after 16 weeks treatment with us, if they follow what we suggest. We balance your biochemistry, so it can take 12 weeks to lift mineral levels and start to get things working well again. About 30% of our patients, on multiple medications or with extremely serious health problems, may need the support of some medications through a GP. We are able to facilitate this process with you and your GP and have a close referral network of GP’s that we refer to comprehensively to get you feeling better.

Findings Consultation

Your practitioner will review all test results with you, explaining what they mean and why they’re important, to ensure you are fully aware of what’s happening in your system and why you feel the way you do. Education and support are paramount for your success and we want to provide that for you.

Treatment Plan

Now with all the information and test results in front of them, your practitioner will develop an personalised treatment plan that will start you on the path back to good health!

Contact Info
Sydney CBD (Head Office), Suite 13, level 3, 247 Coward St. Mascot NSW 2020
1300 THYROID (1300 849 764)
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