Frequently Asked Questions
Here are a few of our most commonly asked questions
Functional testing is our specialty. This form of testing can detect sub-optimal conditions BEFORE they develop into chronic diseases. We use a combination of blood, urine and saliva to determine the drivers of your symptoms. Hormonal imbalances are best detected by analysing saliva, such as adrenal and sex hormones, whilst urine load testing is how we assess iodine status.
We ask our patients to allow 45 minutes for the initial consultation. Prior to this, patients have already completed a through symptom assessment survey and pre-appointment forms outlining their medical history. The initial consultation consists of a deep dive into presenting symptoms, any previous pathology, family history and assessment of diet and lifestyle factors. Follow up appointments can vary in length dependent on the focus of the appointment.
It is highly probable you will need follow up appointments. Typically, our treatment lasts for 16 weeks. At the end of this time most patients will still check in with us once or twice a year and order their regular prescription supplements in the interim.
During the 16 weeks, most patients will have a follow up appointment approximately every 4 weeks. This will depend on how well you respond to treatment and how closely you are able to follow your practitioner’s advice. It is essential that we monitor your progress to ensure that you achieve your health goals and adjust your prescriptions if necessary. Support and accountability are paramount to patient success.
Every patient’s treatment journey is different as no two patients are alike. It will also depend on how long you have been experiencing symptoms and whether or not an auto-immune condition is involved which adds another layer to the treatment process. The sooner we intervene and address sub-optimal functioning, the greater the likelihood that ongoing treatment will be simpler. Regardless, we always work with our patients to determine their needs and tailor a treatment plan to suit their budget.
All of our practitioners are qualified and are very accomplished naturopaths. Our team has a combined experience of over 120 years! They have been extensively trained in thyroid assessment and integrative treatment based on The Lucy Rose protocols and are regularly mentored by some of most revered thyroid experts world-wide such as Dr David Brownstein.
We have been using tele-health with our remote and regional patients for a few years now. Our clinic design is well equipped for tele-health as all testing can be done locally or at home and patients are mailed testing kits and supplements. Our patients find this convenient and appreciate not having to travel and take time off work for their appointments. We offer Zoom consultations for patients who prefer a more face-to-face approach, so all needs are accommodated for.
We are the thyroid and hormone experts. We have helped over 20,000 Australians successfully treat their thyroid and hormonal conditions and most importantly improve their quality of life.
We fast track your success with our unique integrative approach of testing not guessing. We test extensively, so nothing is missed. We are highly skilled at the interpretation of functional pathology and putting the individual’s health puzzle together.
We then treat the cause using evidence-based and personalised treatments. You will receive personally blended herbal formula and compounded, personalised nutritional supplementation for ease and efficacy. You will receive a documented treatment plan with dietary and lifestyle advice every time you see us because education and empowerment are at the core of our values.
Not only do you have a team of 25 practitioners behind you, due to our collaborative approach, but we also have the world’s best thyroid experts to consult and mentor with. This means our treatment methods will always be at the forefront of the latest international research. The only barrier to your success is you and how committed you are to following our advice and your treatment regime and so, are here to coach and support you every step of the way.
Reflexes Vs Blood? Do we test blood?
We do use our own laboratory to test blood, urine and saliva and the tests that we do are very different from those that would be requested by your GP. All tests needed can be discussed with your practitioner in the appointment.
Unfortunately, the ROUTINE blood tests run by your GP, (usually TSH), are quite broad and often don’t indicate how effectively blood hormone levels are interacting with organ and tissue function. 75% of your Thyroid hormone is in muscle, skin and brain cells, which means analysis of blood hormone levels doesn’t provide enough information about Thyroid function alone. This means that a lot of people can be misdiagnosed or mismanaged when they have an underactive thyroid.
Why test reflexes?
Your thyroid is responsible for muscle contraction, co-ordination, and everything related to speed in the body, so how quickly you think, lose weight and metabolise for example. Reflexes are something that we can measure the speed of very accurately, giving us a 98% accuracy in assessing thyroid function.
Once you have a correct diagnosis we can treat accordingly. The test can also show us how well your treatment is working and can measure how effective synthetic medications are working for people who are already under thyroid care with their GP. Some people balance naturally with our natural treatment approach and others need to be medicated. We can of course assess this for you.
“All patients are a little different, we do not all have the same symptoms, the same body, same hereditary markers or the same test results. There are multiple types of thyroid and metabolic issues and causes of thyroid imbalances. We believe in treating you as an individual rather than treating every patient the same. We also believe in informed patient choice. There is a high risk of developing other chronic and serious conditions amongst thyroid patients and we wish to give you the best possible advice and treatment for it. For example we will not treat you for an autoimmune disease if your tests don’t show you have it and alternatively we will not just treat your symptoms if you have a heavy metal toxicity that’s causing the problem as that doesn’t give you permanent improvement in your health. We would identify the heavy metal as the issue and treat that. Can you see how it varies based on the individual? We want to find the underlying cause in YOUR body and treat that to resolve the problem.”
What can you treat?
Yes we can. Every person needs thyroid hormones to feel well, and if you have had your thyroid removed, your hormone levels will of course be less than they should be. The thyroid screen works in the same way for people without /with a partial thyroid, whether you are medicated or not as we are checking to see how the thyroid hormones you do have are working in your body.
Yes, absolutely. More women than men have thyroid issues, 7:1, but men do suffer from thyroid problems as well. Male patients show very similar signs and symptoms as female patients so are treated very similarly. It’s still treated on a case by case basis, and our practitioners are very experienced in dealing with both Male and Female patients.”
You can book in for a Free complimentary thyroid phone consultation with one of our fully qualified and experienced thyroid experts to see if we are a good fit for you.
If you have already decided we can help you, our initial consultation is $167. Depending on the results of the consultation, your practitioner can discuss further testing or treatment options with you. As everyone is individual, ongoing costs vary from person to person depending on each case and the severity of symptoms and what you need.
We offer phone and video conference consultations for ease and convenience.
We personalise your treatment using compounding. We can arrange for you to have your nutrient formulas with specific doses and forms, prescribed by your practitioner, made up by a compounding pharmacy for you. We also use practitioner only quality tableted herbs and nutrients and specifically blended liquid herbal preparations for you. Diet, lifestyle and support are also important!
No, they are naturopaths, nutritionists and medical herbalists.
We do work with a panel of integrative doctors, where we can offer a referral to them for you as they can assist with your medications.
Naturopathy is not covered by rebates.
At The Lucy Rose Clinic we want to get a better understanding of your symptoms. Our Support Team will ask you a few questions to help better understand what has been happening for you and see if we are good fit for you. We can also answer any questions you may have in relation to your health.
At The Lucy Rose Clinic we like to ensure that we are not playing the guessing game. Not all patients are the same and finding the best solution for you and being able to personalise your treatment, requires a thorough exploration of your biochecmistry.
70% of our patients will experience 80-100% improvement in symptoms after 16 weeks treatment with us, if they follow what we suggest. We balance your biochemistry, so it can take 12 weeks to lift mineral levels and start to get things working well again. About 30% of our patients, on multiple medications or with extremely serious health problems, may need the support of some medications through a GP. We are able to facilitate this process with you and your GP and have a close referral network of GP’s that we refer to comprehensively to get you feeling better.
Your practitioner will review all test results with you, explaining what they mean and why they’re important, to ensure you are fully aware of what’s happening in your system and why you feel the way you do. Education and support are paramount for your success and we want to provide that for you.
Now with all the information and test results in front of them, your practitioner will develop an personalised treatment plan that will start you on the path back to good health!